Thank you for visiting www.voidu.com (“Voidu Platform”)
1.1. This Agreement is concluded by and between, Voidu B.V, which is a company incorporated under the laws of Dubai United Arab Emirates and the User. Voidu and the User shall be referred to individually as the “Party”, and collectively as the “Parties”.
1.2. The terms “User” and “you” shall refer to the natural or legal persons who use Voidu Platform and/or Content, either through simply visiting the Platform, creating a Voidu user account (“Account” or “User Account”), or using any Content provided through Voidu Platform. The terms “Voidu” and “we” will refer to Voidu B.V.
2.1. This Agreement sets forth the terms and conditions of the User’s visit to Voidu Platform, his/her purchase of products or services offered through the Platform and his/her use of Voidu Content.
3.1. In order to enjoy products or services or certain features or Content provided on or through Voidu Platform, you must register for a Voidu User Account.
3.2. You cannot act on behalf of a third person in registering for a User Account, unless you act on behalf of a legal person under a valid authorization.
3.4. You hereby represent and warrant that the information you provide under this Section is, and will be, current, valid, complete and accurate, and you will immediately comply with any request made by Voidu to such effect. Failure to comply with this obligation may result in the suspension and/or revocation of your Account, temporarily or permanently.
3.5. Unauthorized Use:
3.5.1. Voidu Platform and Content are designed and intended for your personal use. You must not share your Account and/or Account information (including single use passwords and codes) with any third person.
3.5.2. You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that occur on, or through your Account. Neither the User nor any third person will be entitled to bring any claims or complaints against Voidu for such unauthorized use. Third persons using the User’s Account are not deemed to have any right under this Agreement, however they will be obliged to comply with all obligations of the User under this Agreement.
3.5.3 You must immediately notify us of any security breach of your Account, by using the contact details provided under “Notices” section below.
3.6. Use of the Account
3.6.1. You must use your Account in compliance with this Agreement and applicable law.
3.6.2. The acts listed below will be considered as unacceptable use of your User Account:
(i) allowing or causing third parties to use or otherwise benefit from Voidu Platform or Content through your Account,
(ii) executing transactions on behalf of third parties,
(iii) using your Account for any commercial or unlawful purposes,
(iv) selling, renting, transferring, lending, swapping or otherwise disposing of your Account or Account information.
3.6.3. In the event of the use of your Account in breach of this Agreement, Voidu may, without prejudice to any of its rights and powers, suspend or revoke your Account, temporarily or permanently.
4.1. We have established some ground rules to ensure security, integrity and trustworthiness of Voidu Platform and Content. In this regard, please avoid doing or attempting or assisting another person to do any of the followings, which may result in suspension or revocation of your Account or your access to Voidu Platform or Content, or your legal/criminal liability:
(i) planning or engaging in any illegal activity,
(ii) violating the terms and conditions of this Agreement,
(iii) copying, reproducing, recording, transferring, displaying, circumventing, disassembling, decompiling, modifying, reverse-engineering, tampering, or interfering with or otherwise violating any element of Voidu Platform, Content or any websites, servers or networks connected to Voidu Platform or Content,
(iv) using any programs that prevents, imitates or commutates the communication between Voidu and its software/systems,
(v) bypassing our robot exclusion headers or any technical measures which we use for providing Voidu Platform or Content, or imposing an unreasonable or disproportionately large load on infrastructure of Voidu or its contractors,
(vi) using any robot, spider, or other automated means to access Voidu Platform or Content for any purpose,
(vii) using or distributing viruses or other computer programming routines that may damage, intercept or expropriate Voidu system, Platform or Content,
(viii) using an anonymising proxy,
(ix) creating derivative works based on Voidu Platform or Content,
(x) probing, scanning, or testing for vulnerabilities in Voidu Platfform or Content (including but not limited to any system, network, policy, security component, authentication or protection measure),
(xi) taking any action that may cause us to lose any of the services from our internet service providers, contractors, payment system providers, solution partners and other suppliers,
(xii) undertaking any action which could amount to unjust enrichment by receiving funds from both Voidu and its contractors or payment system providers for the same transaction,
(xiii) selling, trading or commercialising Voidu Platform or Content (or any part thereof) for any purpose
(xiv) sharing/publishing advertisements or any other content for advertising purposes through platforms provided by Voidu Platform or Content,
(xv) sharing/publishing any content contrary to law or ethics through platforms provided on Voidu Platform or Content, particularly sharing/publishing any content assaulting or disturbing third parties, minorities or any other part of the society, using slang, impolite, or threatening language either implicitly or explicitly,
(xvi) pretending to be anyone, or any entity, or otherwise misrepresenting yourself,
(xvii) controlling an account linked to another account which has breached any provision of this Agreement,
(xviii) engaging in any copyright infringement or other intellectual property infringement,
(xix) providing/disseminating false, inaccurate, misleading, or defamatory information pertaining to Voidu (including without limitation its employees, representatives, shareholders and any contractors), Voidu Platform or Content.
5.1. We do not guarantee or warrant the availability of Voidu Platform, Content or products or services offered on the Platform, on a continuous or uninterrupted basis.
5.2. Voidu Platform and/or Content may be inaccessible, or inoperable for any reason including, but not limited to, maintenance, repairs, replacements, new features, equipment/system malfunctions, technical problems, or causes beyond our reasonable control or that are not reasonably foreseeable.
5.3. Furthermore, Voidu reserves the right to deny, suspend, lock, modify or revoke access to Voidu Platform or Content or take other necessary technical measures for any reason, including but not limited to the followings:
(i) to enforce, and prevent actual or possible breaches of, this Agreement and applicable law,
(ii) to protect the integrity, stability, reputation and trustworthiness of Voidu Platform and Content,
(iii) to defend against any legal action or threatened legal action, regardless of whether such legal action is eventually determined to be with or without merit, or to avoid any civil or criminal liability,
(iv) to carry out the orders of courts or administrative bodies,
5.4. You agree and represent that Voidu will not have any liability for Voidu Platform or Content not being accessible or working due to any reason.
6.1 Voidu Platform is an online video game store, through which digital computer games, e-pins, steam codes and similar digital gaming items (“Product” or “Products”) are offered and sold to users.
6.2.1. In order to purchase a Product on Voidu Platform, you must:
(i) have a User Account, as set out in Section 3 above;
(iii) complete an order by taking the steps provided on Voidu Platform for this purpose and making the payment for the Product.
Your orders placed under this Section 6.2.1 will be considered as a binding offer to buy the Product subject to the order.
6.2.2. You will have the opportunity to check and correct any input errors before you complete the order.
6.2.3. Upon the receipt of a valid order, we will send an e-mail to your email account to confirm the receipt of your order. This e-mail does not mean that we have accepted your order, but only serves for confirmation purpose.
6.2.4. All orders are subject to the acceptance by Voidu. Voidu may choose to refuse your order in any of the following events:
(i) if the ordered Product is out of stock or otherwise not available, either temporarily or permanently, due to any reason,
(ii) if it is not possible to complete the sale of the Product for any reason,
(iii) if we find out that your Account information or the information you have provided to make an order is not correct, accurate or up to date,
(iv) if there is any reason to suspend or revoke your Account or restrict your access otherwise, or an investigation of your Account has been commenced,
(v) if we cannot obtain confirmation from or get in touch with the payment system provider that you used to make the payment,
(vi) if we have any other reason to refuse the order under this Agreement or applicable law or pursuant to the principle of equity.
6.2.5. If your order is accepted, we will inform you thereof, or simply just deliver the Product to you. The distance sales contract between the Parties will be deemed to be concluded upon the acceptance of your order by Voidu. If your order cannot be accepted due to any of the above reasons, we will return to you any amount collected from you, through the payment method used for such payment.
6.2.6. You expressly agree that the acceptance of your order by Voidu cannot be interpreted as confirmation of your compliance with this Agreement.
6.3.1. Voidu may offer the Products on Voidu Platform either for free or in exchange for remuneration. Voidu has the right to determine and change the remuneration for any Product and the duration and scope of any discounts and offers for the Products, at any time without prior notice. Voidu may also decide to offer a previously free Product in exchange for remuneration or vice versa.
6.3.2. It is possible that the price of a Product is displayed wrongly on the Platform by mistake. In such an event, Voidu will be entitled to correct the price at any time and refuse to sell the Product at the wrongly displayed price.
6.3.3. We do our best to offer you the Products for great values. For this purpose, we occasionally make discounts on the prices of certain Products or offer better deals.
6.3.4. Voidu may adopt certain terms and conditions specific to each discount and offer, such as limiting discount or offer for each user. You hereby agree to comply with such terms and conditions.
6.4.1 You can make the payment for the Product by using any of payment methods available at that moment, such as credit card, debit card, mobile payment methods and other payment options like e-pin and gaming coins. We have the right to refuse payments made via specific payment methods due to technical difficulties or any other reason.
6.4.2 Available payment methods and applicable terms and conditions (e.g., technical and procedural rules) to each of them shall be determined by Voidu, at its sole discretion. Voidu shall have the right to change the scope and features of available payment methods and applicable terms and conditions at any time, without prior notice.
6.4.3 You are solely responsible for making payments and compliance with the terms and conditions applicable to the payment method you use. Voidu cannot be hold responsible for any payment that is, or could not be, made through your User Account.
6.4.4 E-pins and gaming coins enables you only to make payments for your certain purchases from Voidu Platform. These payment methods are not electronic money, bitcoin or similar payment means, and cannot be used for making payments outside Voidu Platform. The lifetime of e-pins and gaming coins is 1 (one) year beginning from the date on which they are delivered to you.
6.4.5 After the expiration of the 1-year period, you cannot activate or otherwise use e-pins or gaming coins for making payments on Voidu Platform. However, in the event that you have a justified and acceptable reason for not using e-pins or gaming coins within their lifetime, you can send a written request of activation to us, which must include (i) your identity and User information, (ii) the date on which e-pins or game coins are delivered to your acquisition, (iii)the quantity of e-pins or gaming coins, and (iv) your reasons along with supporting documents/information. We may accept to activate e-pins or game coins subject to your request, at our sole discretion, if we conclude that (i) your reasons are justified, beyond doubt and deemed acceptable from our side, and (ii) your request of activation is submitted to us within 1 (one) year after the date of expiration of the e-pin or gaming coin concerned.
6.4.7 You hereby agree to not to transfer, sell, lend, rent or otherwise dispose of e-pins and gaming coins other than their permitted use under this Agreement. Voidu will be entitled to change the purpose, scope and lifetime of the delivered e-pins and gaming coins at any time without prior notice.
6.4.8 When you use a payment method to make payment on Voidu Platform, the transaction is made between your device and that of the relevant payment system provider, through Voidu Platform’s interface. You agree that Voidu will not be responsible for the services, systems, infrastructure and acts of the payment system provider, the completion of the payment transaction or any matter between you and the payment system provider. Any claims, complaints or disputes arising out of or in connection with any transaction between you and the payment system provider cannot be brought against Voidu.
6.4.9 Your security is important to us. Therefore, we use SSL Secure technology for encryption of your credit card information. Such encryption technology reasonably mitigates the risk of your card information obtained by unauthorized third parties. We also do not store your credit card information where you use credit card or online POS device to make a payment.
6.5.1. Products purchased through Voidu Platform are not physically delivered to users. If your order is accepted, the Product subject to your order will be delivered electronically and you will be able to receive the Product by activation. Please also note that the electronic delivery of the purchased Product will be carried out on the Internet, and therefore may affect your internet quota.
6.5.2. The electronic delivery of the Product will normally take place immediately after we accept your order. However, in the event that we encounter some problems, the delivery of the Product may take a longer time.
6.5.3. We may use, or allow you to use, third party services, systems and/or infrastructure to deliver the ordered Products to you. In such cases, those third parties will be solely responsible for their systems, services, infrastructure or acts, and any claims, complaints or disputes arising out of or in connection with third party services, systems, infrastructure or acts cannot be brought against Voidu.
6.6. Right of Withdrawal:
Products offered through Voidu Platform are intangible goods that are electronically delivered to users, and therefore falls within the scope of Article 15(ğ) of Distance Contracts Regulation, stating that the consumer will not have the right of withdrawal in relation to “services instantly provided or intangible goods instantly delivered to consumers in the electronic environment”. For this reason, the cannot withdraw from this Agreement, and return the purchased Products, in accordance with the said provision of Distance Contracts Regulation.
6.7. Terms and Conditions
6.7.1. The purchase and use of any Product is in principle subject to the terms and conditions of this Agreement and Pre-Information and Distance Sales Contract. However, it may also be subject to additional terms and conditions specific to the Product(s), either displayed on the Product page, or set forth in the contract specific to the Product, or otherwise brought to your attention by Voidu or its contractors.
6.7.2. You hereby understand and agree that it is your responsibility to visit the relevant Product page and pay regard to the any information and updates displayed or linked either on the Product page or at other related venues, before you place an order, and while using the Product. You are solely responsible for complying with all the terms and conditions mentioned hereunder and to watch out any updates with regard thereto.
6.8. Age Limitations:
6.8.1 Some Products may be subject to age limitation displayed on the Product page. Users under specified age limits will not be eligible to purchase or use the Products subject to such age limitations.
6.8.2 While we make effort to provide accurate age limits, please note that (i) some Product pages may not include age limitations, even though they are not appropriate for certain age groups, and (ii) age limitations displayed on the Product pages are only indicative and may not specify the actual age appropriate for that Product.
6.8.3 We suggest minor users consulting with their parents or legal guardians in order to determine the appropriate age for the Product before placing an order. You agree that it is solely your responsibility to determine the appropriate age limit for the Product and comply with it.
6.8.4 You hereby agree and confirm that you are of the appropriate age to purchase and use the Products you order. Any claims, complaints or disputes arising out of or in connection with your failure to comply with minimum age requirements cannot be brought against Voidu.
6.9. Technical Requirements:
6.9.1 You normally need to have compatible devices, equipment, software and Internet access in order for the purchase, receipt and use of the Products through Voidu Platform, which may be affected by the performance of such devices, equipment, software and internet access.
6.9.2 You agree that it is your sole responsibility to meet necessary requirements, make necessary updates, and obtain information on how to duly use your devices and equipment. Voidu is not liable for your failure to do so.
6.10.1. Voidu is solely entitled to determine and change the scope of the Products offered on the Platform or the term of their availability/validity at any time, without prior notice.
6.11.1. We do not guarantee or warrant the performance of the Products offered on or through the Platform. The performance of Products may be affected by a variety of factors and may change at a specific time of the day or specific periods of the year, depending on any reason such as the number of users actively using the Product or Internet connection.
6.12. Products Used Online through Voidu Platform
6.12.1. Some Products may be used online by the User on or through Voidu Platform, without any need to download the Product from the Platform to his/her computer or similar devices. Voidu holds no right, power or control over such Products other than providing access to them. You hereby agree that Voidu will not be liable for any claims or complaints pertaining to such Products.
6.12.2. Voidu does not obtain or maintain any information pertaining to those Products. Therefore, any information requests from users, competent authorities or concerned third parties cannot be directed to Voidu, since we have no information to provide any answer.
7.1. Voidu Platform or Content may contain links to any third-party content, including third-party websites, platforms, systems, payment protocols, advertisements and goods or services.
7.2. You may access third party content by using your Voidu Account or different systems and integrations provided by Voidu.
7.3. Please note that third party content is operated independently of us and governed by their own terms and conditions. We do not control or endorse any content or any of its feature. You understand and accept that Voidu is not responsible for you accessing or using any third-party content. You should learn about the terms and conditions applicable to third-party content and make your own judgment before you access thereto.
8.1. We may enable users to create, share and publish content on Voidu Platform through user forums, blogs and similar venues. Users sharing or publishing content on Voidu Platform by any means will be personally and solely responsible for such content against Voidu, other users, competent authorities, and any other third parties.
8.2. Furthermore, the Products may include such platforms, forums, blogs and similar venues where you can create, share and publish any content. Users sharing and publishing content through such Products by any means shall be personally and solely responsible for such content against Voidu, its contractors, other users, competent authorities, and any other third parties.
8.3. Any user information, content and material (i) mentioned under Sections 8.1 and 8.2 above, and/or (ii) contained in the User Account may be lost permanently or temporarily or become unavailable due to technical problems. Therefore, we suggest you regularly backing up your data, if any.
8.4. You hereby understand and agree that we assume no liability with regard to user content.
9.1. All Content included in Voidu Platform and/or Products, including without limitation the text, graphics, user interfaces, visual interfaces, software, scripts, source code, API, photos, sounds, music, videos, interactive features, trademarks, logos and their arrangement are owned by Voidu, and are protected by intellectual property and unfair competition law.
9.2. You hereby agree not to copy, modify, lend, sell, rent, licence, download, process, reproduce, distribute, transmit, broadcast, display, create derivative works from, or exploit the Content for any purposes.
9.3. Neither any provision of this Agreement nor the purchase of any Product transfer the ownership of any Content to you, or grant you any other right or license on the Content. The purchase of a Product may only entitle you to use the Content contained therein within the limits of personal use and good faith.
11.1. NOTHING IN THIS AGREEMENT SHALL BE CONSTRUED AS A REPRESENTATION MADE OR WARRANTY GIVEN BY VOIDU. WE PROVIDE VOIDU PLATFORM AND PRODUCTS AND ANY CONTENT CONTAINED THEREIN ON “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS AND, TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ANY GUARANTEE, REPRESENTATION, OR WARRANTY OF ANY KIND, PERTAINING TO VOIDU PLATFORM, SERVICES, PRODUCTS, CONTENT, PAYMENT METHODS, VOIDU’S CONTRACTORS, AND THEIR GOODS AND SERVICES.
11.2 THE DISCLAIMER SET FORTH HEREIN SHALL ALSO ENURE TO THE BENEFIT OF OUR AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES, AGENTS AND LICENSORS.
11.3. THIS DISCLAIMER CANNOT BE CONSTRUED AS AN A STATEMENT OF INTENTION BY VOIDU TO COMMIT THE AFOREMENTIONED ACTS OR A STATEMENT OF ACCEPTANCE THAT SUCH EVENTS WILL OCCUR.
12.1. IN NO EVENT VOIDU SHALL BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES RESULTING FROM LOSS OF PROFITS, ARISING OUT OF, OR IN CONNECTION WITH THIS AGREEMENT, ON ANY BASIS OR CAUSE OF ACTION, INCLUDING BUT NOT LIMITED TO CONTRACTUAL, TORT OR CARE LIABILITY, EVEN IF VOIDU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12.2. TO THE FULLEST EXTENT PERMITTED BY LAW, USER FURTHER AGREES TO LIMIT VOIDU’S LIABILITY TO THE SUM OF THE AMOUNT PAID TO VOIDU FOR THE PRODUCT(S) PURCHASED IN THE PRECEEDING 6 (SIX) MONTHS ONE YEAR. THIS LIMITATION SHALL APPLY REGARDLESS OF THE CAUSE OF ACTION OR LEGAL THEORY PLED OR ASSERTED.
13.1. You shall indemnify, defend and hold harmless Voidu and its affiliates, subsidiaries, employees, directors, officers, representatives, agents, shareholders, agents and licensors from and against any and all claims, damages, liabilities, costs and expenses, including reasonable legal fees and expenses arising out of or relating to the breach of your obligations under this Agreement and the other agreements related to this Agreement.
14.2. Updates will, in principle, be made by posting the updated terms and conditions on Voidu Platform, and will immediately take effect as of such date. However, some updates may be brought to your attention in other ways (e.g., pop-ups appeared during your use of the Product), and take effect immediately as of that date. By continuing to access or use Voidu Platform, Content or the Products after updates being made, you agree to be bound by the revised versions. It is solely your responsibility to watch out any updates.
14.3. Voidu also reserves the right to notify you of any updates via e-mail or other methods. However, these notifications will be additional, and in any case, updates shall take effect immediately upon being posted on Voidu Platform or brought to your attention otherwise.
Voidu shall not be responsible for any failure to perform any obligation or provide service hereunder because of any Act of God, strike, work stoppage, any law, order, governmental acts, directives, resolutions or practises of local or foreign authorities, terrorist acts, fire, flood, earthquake, war, riot, or civil commotion, malfunction in equipment, internet connection, infrastructure or any facilities or any shortages, or forces beyond Voidu’s reasonable control.
If any term, condition or provision of this Agreement shall be held to be invalid, unlawful or unenforceable to any extent, such term, condition or provision shall not affect the validity, legality or enforceability of the other provisions of, or any other documents referred to in this Agreement. Parties shall use all reasonable efforts to agree any substitute provisions for the invalid or unlawful provision having, as close as practicable, the same commercial effect.
17.1. The User cannot assign his/her rights or obligations under this Agreement to any third party without the prior written consent of Voidu. In case of any assignment in accordance with this Section, the assignee will replaces the User.
17.2. Voidu is free to transfer any of its rights or powers or debts or obligations provided under this Agreement, wholly or partially to any third party, provided that it notifies the User of such transfer.
18.1 Unless otherwise provided under this Agreement, any notice or other communication required or permitted to be delivered to Voidu under this Agreement shall be in writing and in the English or Turkish language and shall be deemed properly delivered, given and received when delivered (by hand, by registered mail, by courier or express delivery service or by e-mail) during business days, to the contact information set forth below, unless Voidu has given a notice of a change of address by changing its address published on the Voidu Website or in other ways.
E-mail address :
Phone number :
18.2 Unless otherwise provided under this Agreement, any notice or other communication required or permitted to be delivered to User under this Agreement shall be in writing and in the English or Turkish language and shall be deemed properly delivered, given and received when delivered (by hand, by registered mail, by courier or express delivery service, by e-mail, fax,) to the contact information provided by User or delivered to the User on or through Voidu Platform.
19.1. Nothing in this Agreement shall be construed as creating an employer-employee or agency relationship, a partnership or a joint venture between the Parties.
20.1. No failure or delay on the part of Voidu in exercising any power, right, privilege or remedy under this Agreement shall operate as a waiver of such power, right, privilege or remedy; and no single or partial exercise or waiver of any such power, right, privilege or remedy shall preclude any other or further exercise thereof or of any other power, right, privilege or remedy. Voidu shall not be deemed to have waived any claim arising out of this Agreement, or any power, right, privilege or remedy under this Agreement, unless the waiver of such claim, power, right, privilege or remedy is expressly set forth in a written instrument duly executed and delivered on behalf of Voidu; and any such waiver shall not be applicable or have any effect except in the specific instance in which it is given.
21.1. Parties agree that commercial books of Voidu, and any other electronic records produced by Voidu system shall be deemed as conclusive evidence in any dispute between the Parties.
22.1. This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey.
22.2 Any claim, controversy or dispute arising out of or in connection with this Agreement shall be exclusively submitted to Istanbul (Caglayan) courts and Execution Offices.